For driver

For Drivers

If you want to be a part of Easy Grab’s drivers’ family then there are few things that you must know. Easy Grab’s drivers believe that to be an affiliate of the company you must embrace the following facts. At EasyGrab we respect our driver power and strive to maintain a professional atmosphere that will help them to thrive at work. The following terms and conditions have therefore been adopted with a view of providing a good experience for both the drivers and the clients. By signing up as a driver with EasyGrab, you agree to abide by these terms.

Support Provided by EasyGrab

  • Visa Sponsorship: Visa fees is not paid by the company but it will be paid only if it is truly necessary given some unbearable circumstances only.
  • Vehicles: EasyGrab shall have provision of vehicles to be used in delivery operations with all the driver’s necessary resources to accomplish their tasks.
  • License: The candidates that are from the countries mentioned above, Easy Grab has a provision to cover the expenses that is required for acquiring the license. However, the drivers must pay it back to the company in installments.
  • Accommodation: House, flat or room will be provided for those that require a place and food will be covered for minimum 6 and maximum 10 persons.
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Partnership Benefits

Deposit and Refund Policy

An initial amount is required to be paid before beginning the work. The deposit will not be returned in case of violation of the terms of the concluded agreement.

Professionalism on Delivery

As for the conduct of the Drivers, they should be professional courteousness and respect the clients, colleagues and EasyGrab employees.

Earnings and Payments

There will also be paid according to the agreed remunerative structure which in most cases consist of Base rates and bonus.

Eligibility and Registration

Eligibility
  • EasyGrab invites applicants who are a citizen of India, Pakistan, Thailand, Philippines, Nepal, and gulf countries. For a fact, existing residents of the United Arab Emirates are also free to apply themselves
  • Those located outside UAE will have to note that EasyGrab will handle employee’s visa documentation as per UAE labor laws and requirements of the country the employee is coming from
  • Hiring will adhere to the employment laws of any given country of the candidate who seeks employment.
Valid Driver’s License
  • The drivers should be legal age for operating a vehicle and must have a clear certification of driving license
  • People with Gulf License can get their UAE license after passing a trial
  • Those that already have a UAE license, then they can begin their work immediately without any hindrances
  • From the above countries, those candidates require a license to practice their profession.
Verification Process
  • All drivers are required to be screened through background check and his documents like identity proof and record of driving.
Smartphone Requirement
  • Job assignments and communication is accessible only when drivers own smartphones with the Internet connection.

Professional Conduct

Professionalism

As for the conduct of the Drivers, they should be professional courteousness and respect the clients, colleagues and EasyGrab employees.

Substance Policy

Consumption of alcohol, or any other prohibited substance, or illegal substance that could in anyway cause the individual to be impaired during work hours is prohibited.

Compliance

Any individual who intends to use a vehicle serving the EasyGrab platform has to follow traffic laws and regulations, safety measures as well as policies and guidelines from the company.

Service Quality

Timely Deliveries

In the job assignment details and where they operate as drivers, they must guarantee quick pickup and delivery services.

Responsibility

They are supposed to ensure they take particular note of the condition and stock-take number of goods they are supposed to pick up and transport safely.

Reporting Issues

Any damages or delays have to be communicated to the convenient EasyGrab support team for manuals rectification.

Earnings and Payments

  • Compensation Structure

    They will also be paid according to the agreed remunerative structure which in most cases consist of Base rates and bonus.

  • Payment Schedule

    Payments will be made as agreed with the company alongside an easily understandable breakdown of the tax or other fees as may be required by the law.

  • Dispute Resolution

    Concerning payments any complaint has to be made within a period of seven days from the time of receipt to facilitate an investigation process.

Termination and Suspension

Company Rights

EasyGrab reserves the right to cancel an individual’s registration and or suspend their driver’s license in case of violation of the Terms and Conditions or Conduct, or for flare-up and or for ceaseless complaints.

Voluntary Deactivation

The accounts created by the drivers can be deactivated by the drivers by giving prior notice to EasyGrab.

Driver Partnership Program

Driver Responsibilities

Drivers are expected to bear their personal expenses, including daily living costs and miscellaneous charges not directly related to their delivery tasks, including:

  • Daily living costs and personal maintenance
  • Vehicle maintenance and fuel costs
  • Miscellaneous charges not related to delivery tasks
Technological Support

EasyGrab possesses an intricate internal Customer Relation Management so that the delivery of operations are smooth and efficient. Additionally, as EasyGrab is partnered with multiple companies, drivers benefit from access to state-of-the-art technologies, including:

Delivery Operation Apps

Complete delivery management system with order acceptance and tracking

Navigation Systems

Advanced GPS and route optimization technology

Digital Wallets

Secure payment processing and earnings management

Safety Features

Real-time monitoring and emergency assistance

Support System

24/7 customer service and driver assistance

Rating System

Performance tracking and reward programs

Corporate Partner Application Form

EasyGrab invites logistics service providers to partner with us in delivering seamless and efficient supply chain solutions. As a logistics service partner with EasyGrab, you will play a vital role in supporting our mission to streamline distribution channels and extend our reach to customers across various regions. Join our network of successful partners and experience the difference of professional logistics solutions.

COMPANY BUSINESS INFORMATION

Partner with EasyGrab Delivery Services

Join forces with EasyGrab to connect professional delivery drivers with opportunities. We're looking for recruitment agencies that share our commitment to excellence and professionalism.

If your agency is interested in working with EasyGrab Delivery Services to hire professional and qualified delivery drivers of the mentioned standards you are more than welcome to contact us as soon as possible. As the delivery industry grows there must be mutual benefits on both ends for the companies in the middle to succeed. There are certain terms and conditions that you must follow:

Documentation

Passport, medical, license, and other documents must be verified by the consultancy for correctness and completion for visa purposes.

Legal Compliance

Recruitment and selection must comply with UAE labor laws and regulations.

Payment Terms

Incentives are paid only for successful recruitment. No charges apply for unsuccessful or partial recruitments.

Replacement Policy

Free replacements for drivers who resign or are terminated within the initial months of joining EasyGrab.

Confidentiality

All candidate and company-related information must be kept strictly confidential.

Exclusivity

Candidates submitted to EasyGrab should not be presented to other companies simultaneously.

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